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Shipping Policy

We aim to ship your order within one working day of your purchase. We send all items via Royal Mail's tracked and signed service for both domestic and international orders. Once shipped your tracking number will be emailed to you and you can track all orders via www.royalmail.com. 

Please note international orders can sometimes take a little longer than the estimate due to customs delays in your country. This is not always the case but please bare this in mind when ordering for a special occasion. We do our best to chase these orders for you and keep you up to date so if you have any queries don't hesitate to get in touch with us at arionequestrian@outlook.com

Return & Exchange Policy

Although we are sure you will never need to return our items we promise to refund any item that is unsatisfactory provided it is in a saleable condition and is returned within 14 days of the dispatch date provided on your email, we hold the right to refuse a refund where we reasonably consider that this has not been done. If for hygiene or any reason a product is non-refundable this will be displayed in the product description.Please see the link below for our full Returns Policy.